Product preview

AI front desk command center

One live workspace for intake, scheduling, follow-ups, and escalations across SMS, phone, web, and patient portal messages.

live front desk inbox

Every patient touchpoint, handled from one queue.

TeleClinicOs reads intent, checks policy, books open slots, drafts replies, and escalates urgent symptoms before they disappear into the front desk backlog.

247

Messages handled today

92%

Auto-resolved

1.2s

Average first reply

3.4h

Front-desk time saved

Automation loop

Triage

Intent, urgency, and confidence visible before reply

Live

Scheduling

Calendar, provider rules, and insurance checked

Ready

Follow-ups

Lab reminders and post-visit check-ins sequenced

Queued

EHR handoff

Structured intake mapped for staff review

Synced

Unified inbox

Messages being handled now

avg 1.2s

Julian R.Voice / 8:48 AM

Hi, first time patient - do you take Blue Cross?

New intake96% confidence

Eligibility check queued

Caroline V.Web / 8:46 AM

Need to book pediatrics for my daughter Sophie, Thurs AM?

Booking94% confidence

Two slots suggested

Andrew L.SMS / 8:44 AM

Chest pain since this morning, what should I do?

Urgent99% confidence

Escalated to staff

Priya S.Portal / 8:42 AM

Are my lab results ready for review before my follow-up?

Lab follow-up91% confidence

Result status drafted

Next best actions

Auto-booking

Caroline V. offered Thu 9:30 or 10:00 with Dr. Marsh

2 min ago

Insurance

Julian R. Blue Cross eligibility requires staff confirmation

4 min ago

Follow-up

Priya S. lab-result reply drafted in clinic tone

6 min ago

Escalation

Andrew L. urgent symptom message sent to on-call staff

8 min ago

Channel mix

SMS

86 / 35%

Phone

54 / 22%

Web chat

41 / 17%

Portal

66 / 27%